General terms of sale
Terms of sale
Last updated: October 15, 2026
This English version is a translation provided for convenience. If it differs from the French version, the French version prevails.
1. Purpose
These general terms of sale govern the sale of passes to the Tarkiz coworking space in Tangier, whether bought on tarkiz.ma or at the front desk.
Every purchase implies acceptance of these terms. On the website, you accept them by ticking the box provided for this purpose before paying.
2. Seller
The tarkiz.ma website and the Tarkiz Coworking space are operated by:
- Company
- Tarqiz SARL
- Trade name
- Tarkiz Coworking
- Share capital
- 100 000 MAD
- Address
- BAT 28, Ibrahim alkhalil, Tanger
- Trade register (RC)
- 175625
- ICE
- 003963936000036
- contact@tarkiz.ma
- Phone
- +212 5 31 34 66 00
3. Our passes
Tarkiz sells three passes: the day pass, valid for 24 hours; the monthly pass, valid for 30 days; and the yearly pass, valid for 365 days.
Every pass includes a workspace in the shared area, Wi-Fi through a personal code, and your first coffee of the day. The space is open from 07:00 to 19:00, with staff at the front desk on weekdays.
On weekends, the space is reserved for monthly and yearly pass holders, who let themselves in: the fingerprint they registered at the front desk on a weekday opens the door.
Your pass and its code are personal and cannot be transferred to anyone else.
4. Prices
Prices are shown in Moroccan dirhams (MAD), all taxes included. The price that applies is the one shown on the website when you order, and it is repeated on the payment page.
Promotional offers, such as the launch offer, apply under the conditions and for the period shown on the website. There is no deposit and no membership fee.
5. Ordering
To order, you sign in with your email address using the sign-in code we send you. You choose your pass, enter your name and phone number, then pick a payment method.
Before paying, you accept these terms and agree that your pass starts as soon as its code is issued. The order is final once payment is confirmed.
6. Payment
We accept three payment methods.
By Visa or MasterCard bank card, on the secure Chaabi Payment platform: you are redirected to the bank's payment page and the transaction is confirmed immediately.
By bank transfer, with the order reference in the transfer description: your pass is issued once our team has confirmed the funds were received.
In cash, at the front desk, on weekdays.
All payments are made in Moroccan dirhams (MAD).
7. Payment security
Card payments are processed by Chaabi Payment, on a payment page protected by an encrypted connection. You enter your card details directly on that page: they never pass through Tarkiz's servers and Tarkiz does not store them.
Transactions may require 3-D Secure authentication (Verified by Visa, MasterCard SecureCode): your bank may ask you to confirm the payment, for example with a code sent by text message.
8. Delivery and duration of the pass
As soon as payment is confirmed, your personal Wi-Fi code is sent to your email address. You can also find it under “My passes” on the website.
Your pass starts when the code is issued and stays valid without interruption for the full duration you bought: 24 hours, 30 days or 365 days. It cannot be paused, postponed or extended, and any time left when it expires is lost.
If your code does not arrive, contact Tarkiz at contact@tarkiz.ma: we will resend it or, failing that, refund your pass under the conditions below.
9. Withdrawal, cancellation and refunds
Your pass starts as soon as its code is issued, with the express consent you give before paying. Under Moroccan law no. 31-08 on consumer protection, the right of withdrawal can therefore no longer be exercised once the code has been issued.
A pass whose code has been issued cannot be cancelled or refunded, even if it has not been used, or only partly used.
Tarkiz will, however, refund: the full payment if the code cannot be delivered; the second charge if the same order was charged twice; and the difference if the amount charged is higher than the price shown.
Send refund requests to contact@tarkiz.ma, with your order reference. Refunds are made to the payment method used for the order. For a bank card, the time it takes to appear on your statement depends on your bank.
10. Liability
Tarkiz does its best to keep the space and the Wi-Fi available for the full duration of your pass. Tarkiz is not liable for interruptions caused by a third party or by force majeure, such as an outage at the internet provider or on the power grid.
You remain responsible for your personal belongings. You agree to respect the premises, the quiet of the space and the other members.
11. Personal data
The data collected when you order (name, email address, phone number) is used only to process your order, deliver your access code and contact you about your pass. It is never sold or shared with third parties. Card data is processed exclusively by Chaabi Payment. The fingerprint registered for self-service access is used only to open the door of the space.
Under Moroccan law no. 09-08 on the protection of individuals with regard to the processing of personal data, you have the right to access, correct and object to the processing of your data. To exercise these rights, write to contact@tarkiz.ma.
12. Customer service
For any question or complaint, contact Tarkiz by email at contact@tarkiz.ma, by phone on +212 5 31 34 66 00, or at the front desk: BAT 28, Ibrahim alkhalil, Tanger.
13. Governing law and disputes
These terms are governed by Moroccan law. If a dispute arises, you and Tarkiz will first try to settle it amicably. Failing that, it will be brought before the competent Moroccan courts.
14. Changes to these terms
Tarkiz may change these terms at any time. The terms that apply are those in force on the date of your order; the date of the last update is shown at the top of this page.